FAQs

What is Oxalic Acid? How much caffeine is in black tea vs. green? What is the difference between black tea, green tea, white tea, and oolong tea? For answers to this an more check our FAQs.

Tea Ingredients

Is there soy lecithin in any of your teas?
Which of your teas do not contain soy lecithin? (1)
Is there soybean or soybean products in any of your teas?
What is gluten and why is gluten-free important?
Is there any gluten in your teas?
What is Oxalic Acid?
What is the amount of Oxalic Acid in your teas?
Is there any dairy in your tea?
Are there any nuts in your teas?
What is Oil of Bergamot?
Are there any sulfites in your teas?
What is the amount of tannic acid in your teas?
Is there any dairy or dairy products in your teas?
Are your teas Vegan?
Which of your teas contain hibiscus?
Which of your teas contain mint?
Which of your teas contain licorice root?
Which of your teas contain chamomile?
Which of your teas contain spices?
Is there corn or corn products in any of your teas?
How much Vitamin K is present in a cup of tea?

General / Tea Related

What is the difference between black tea, green tea, white tea, and oolong tea?
Best Buy Date Inquire
Where can I buy your teas in my area?
Can I buy your teas from you directly?

Caffeine in Tea

What is the Caffeine Amount in your teas?
Which has more caffeine, coffee or tea?
Which method do you use to decaffeinate your teas?
Do all Black Teas, Green Teas, and White Teas contain caffeine?
How can I remove caffeine from my tea?

Kosher

Are your teas kosher?
Which of your teas are kosher for Passover?
Why are some of your teas kosher dairy?
Which of your teas are not kosher?

Nutritional

Are there any calories in your teabags?
Are there any carbohydrates in your teas?
Is there any Sugar or Artificial Sweeteners in your teabags?

Packaging

Is your teabag paper bleached?
Is your packaging recyclable?

Herbal Teas

Do herbal teas contain caffeine?
Which of your herbal teas contain hibiscus?
Which of your herbal teas contain mint?
Which of your herbal teas contain licorice root?
Is your chamomile German or Roman?

Discontinued Teas

Which teas have been discontinued?
Why does Bigelow discontinue items?

Green Tea

What are the health benefits of green tea?
Does the decaffeination process of green tea affect the antioxidant benefits?

Catalog and Gift Items

I don’t want to purchase a case of tea containing all the same flavor. Can I select the teas in the case? Or can I just purchase one or two boxes?
I would like to add a gift message to my order, but I do not want to order gift wrapping. Where would I do this?
When I am sending a gift, is the invoice included in the package?
Do you ship 7 days a week?
What ship method do you use to ship orders?
What type of service do you offer by UPS?
Do you ship to P.O. Boxes, and APO/FPO Addresses?
Do you ship to Canada?
Do you ship International?

Order Status

How do I know if my web order processed?
What is the difference between a Confirmation Number and Order Number?
How do I know if I was given the promotional price as stated on the web site as I do not see it on my order confirmation?
Is my credit card charged as soon as I place my internet order?
What is a Purchase Notification?
How can I track my order?
How can I check my order status online?
What is MY ACCOUNT?
Why won’t MY ACCOUNT accept my email address?
Would I still receive electronic notices regarding special offers if I’m not signed up with MY ACCOUNT?

American Classic

Charleston Tea Plantation - Wadmalaw Island, Charleston County
Charleston Tea Plantation Tour Information
What is the relationship between the Charleston Tea Plantation, American Classic Tea and Bigelow Tea?
Are any of the Bigelow Teas made with tea from the Charleston Tea Plantation?
What is First Flush Tea?
How would you describe the taste of First Flush Tea?
What is the First Flush FesTEAval and where can I purchase tickets?
Where are your American Classic Teas packaged?
How many cups of tea can be made from a tin of any of your American Classic Teas?
How old is the Charleston Tea Plantation and why do you consider it to be a part of history?
What is the best time of the year to visit the Charleston Tea Plantation?
When do the Camellia Sinensis plants bloom?
Where are your teas flavored?
How much caffeine would you say your American Classic Teas have in it?
What is the easiest way to make a gallon of iced sweet tea with your teas?
How long will a gallon of your iced tea stay fresh?
Do you sell your loose tea leaf to any other companies to use in the production of their products?
Can I buy American Classic Teas from anyone else besides the Charleston Tea Plantation?
What is the importance of your product being Certified South Carolina Grown?
Who did the wonderful photography for our website?

Bigelow Tea

FAQs

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